Wireless Presentations
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    • #1703
      mickidanielmickidaniel
      Participant

      We clicked on the Game Controler and it came up with a message to “Click to Select or New one”. This will not go away no matter what we do. We have restarted and looked at every setting we can find. Please help.

    • #8664
      Anonymous
      Inactive

      We fixed it. We went to apps and chose running apps and were able to close from there. 

    • #8665
      Anonymous
      Inactive

      Hi,

      Thanks for posting on the Support Community.

      Glad to hear you have fixed the issue you were experiencing, although the RKgamecontrolsetting is not part of the Promethean software and most likely an add on for other devices.

      Thanks
      Adam
      Promethean Technical Support

    • #8666
      Anonymous
      Inactive

      It came installed on all of the ActivPanels that we have just put in. It was listed under Games and was intended to add a game controller. I am assuming it is part of the Android software but it did come on all of the Panels. 

    • #8667
      Anonymous
      Inactive

      Hi,

      Apologies for the confusion, yes this is available as an app on the ActivConnect G-Series as part of the android software.

      We hope you are enjoying the ActivPanels.

      Kind regards,
      Adam
      Promethean Technical Support

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