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    • #1794
      Anonymous
      Inactive

      We recently had to replace the desktop computer connected to the Promethean board.  We went to support and downloaded the driver and the version available.  However, the tool bar on the side of this version does not have an icon for desktop annotate.  Is there a new version available?  Where do we find it?  How can we get desktop annotate?

    • #9018
      Anonymous
      Inactive

      Hi sharonbrown,

      Thanks for posting.
      It sounds like you will be using the personal edition of ActivInspire.
      The desktop annotate feature is part of the Professional edition which will require you to enter an ActivInspire Activation key into the ActivInspire software to upgrade from the personal edition.

      Please take a look at the link below on how you can generate an ActivInspire professional edition activation key:
      https://support.prometheanworld.com/article/?kb=1589

      Kind regards,
      Adam
      Promethean Technical Support

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