What is ActivInspire?
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    • #640
      Ronnoe J FetalverRonnoe J Fetalver
      Participant

      no icon of activboard on the systemtray

    • #4763
      Anonymous
      Inactive

      Hi Ronnoe,

      Thank you for your post.

      – At what stage does the error come up? Is it when opening a program?
      – Do you have admin rights on the computer?

      (support case #541397)

      Thank you
      Miguel
      Promethean Technical Support

    • #4764
      Anonymous
      Inactive

      hello.. i do have admin rights..
      the problem occured when i start up my computer.. i tried checking my spex..i use wondows7 x64 bit.. no icon of activeboard shown on the tool bar.

    • #4765
      Anonymous
      Inactive

      Hi Ronnoe,

      Please run a diagnostics report using our diagnostics tool at http://www.prometheankb.com, article 10344.

      We will send you an email so that you can reply to us with the report.

      Thank you

      Miguel
      Promethean Technical Support

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