What is ActivInspire?
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    • #952
      Liz YuenLiz Yuen
      Participant

      I can’t open the file active inspire.mpkg it says its from an unidentified developer

    • #5585
      Anonymous
      Inactive

      Hi,

      This is an OS error and can be resolved in one of two ways, both detailed below. Option 2 is really intended for IT users as the setting will affect All software, not just Promethean.

      Option 1: Override Gatekeeper for only the current installer
      Control-Click on the installer. You should see the Finder’s contextual menu.
      Select ‘Open’. Mac OS X will display a warning that the installer app is from an unidentified developer and ask the user to confirm that they want to open it.
      Click on the ‘Open’ button. This will allow the installer to run on your computer.

      Option 2: Override Gatekeeper altogether (For all software)
      Go to System Preferences > Security & Privacy
      Click the lock icon in the lower-left corner and enter your administrator username and password
      Under “Allow applications downloaded from”, select “Anywhere”

      Please let us know the outcome.

      Kind regards,

      Miguel
      Promethean Technical Support

    • #5586
      Anonymous
      Inactive

      It doesn’t give me the option to open it. the option I have is choose application, cancel, or search app store.

    • #5587
      Anonymous
      Inactive

      I got it installed

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