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    • #964
      Tyler EvensonTyler Evenson
      Participant

      I just recently update Activinspire and java. It worked before the update but hasn’t since.

    • #5640
      Anonymous
      Inactive

      Hi,

      Thank you for your post.

      Could you please confirm details below?

      – operating system
      – version of ActivInspire
      – version of Java and Adobe Flash

      Thank you
      Miguel
      Promethean Technical Support

    • #5641
      Anonymous
      Inactive

      I am having the same problem.  I have both the latest version of ActivInspire and Java installed.  Whenever I try to insert an equation I get this error”Failed to load Java runtime environment….”.  Java Ver 8 Update 144; Windows 7 Professional Service Pack 1; Promethean ActivInspire Professional Edition 2.10.66287

    • #5642
      Anonymous
      Inactive

      Hi rjellison,

      Thanks for posting.

      Have you tried to uninstall Java and re-install Java to see if this helps with the issue?

      Kind regards,
      Adam
      Promethean Technical Support

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