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I am unable to upgrade version 2.8.66693. Error 404 appears stating that it cannot link to server?

Software Solutions
  • This topic has 1 reply, 2 voices, and was last updated 4 years, 3 months ago by Anonymous.
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    • November 21, 2016 at 4:35 pm #1632
      sallyoneillsallyoneill
      Participant

      I am unable to upgrade version 2.8.66693. Error 404 appears stating that it cannot link to server?
      I do not have any subjects in my resource file and when I compare to the resources on my colleagues computer
      I have far less resources.

    • November 22, 2016 at 8:04 am #8397
      Anonymous
      Inactive

      Hi sallyoneill,

      Thanks for posting!

      We are aware of this particular issue when clicking on the Check for Updates within ActivInspire and are currently working on this.
      In the meantime, you can download ActivInspire 2.8 from the below link:
      https://support.prometheanworld.com/download/activinspire.html

      There are extra resources which are a separate download for ActivInspire:
      https://support.prometheanworld.com/files/public/software/ActivInspire_main_res_v1.1_ENU.as4a
      To install these resources, follow the steps on the link below:
      https://support.prometheanworld.com/article/?kb=1052

      I hope this information helps.

      Kind regards,
      Adam
      Promethean Technical Support

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