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    • #342
      Mason CargileMason Cargile

      My projector is showing so dim you cannot see the image on the board without all the lights turned off. The lamp hours say 490-ish, so I don’t think it’s the lamp.

    • #4122

      For an issue such
      as this, we would recommend contacting
      out support team
      with the serial number of the projector in question.


      Depending on the
      model of projector in use, we may ask for some additional information from the
      projector, and possibly advise of some additional troubleshooting to attempt.


      When cleaning the
      projector, we would recommend using a small vacuum to remove dust from the intake
      vents and any filters in use.  Using
      compressed air can actually force dust and other small debris further into the
      projector, which may either create issues or exacerbate ones already present.


      (Support Case

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