Hi Wayne,
Thank you for posting on the Support Community.
With regard to the shape tool, this is one of the many additional features which can be found in the Professional version of the ActivInspire software.
If you have not already entered your ActivInspire license key, you will need to enter this to upgrade the software to the Professional edition by clicking on Help>About (Windows), Or ActivInspire>About ActivInspire (For Mac OS).
As standard when installing ActivInspire you will get the option to run the 60 day trial, after this time ActivInspire will revert to the personal edition and features such as the shape tool will no longer be available to use.
If you have a Promethean ActivBoard, you will be able to find the ActivInspire license key from a sticker. Alternatively if this has been removed, you can use your serial number and model number to generate a new license key on the below link:
https://support.prometheanworld.com/upgrade/activinspire.html
I hope this information helps.
Kind regards,
Adam
Promethean Technical Support
Case 00630199