Projectors
Viewing 4 reply threads
  • Author
    Posts
    • #112
      Wendy PrometheanWendy
      Moderator

      Please consider the following questions and provide Technical Support with your answers.

      • Is the image still curved when the computer is no longer connected? (Is the “no image” screen curved?)

      • Is the keystone value between -4 and 4?

      • Is the Digital Zoom value at 0?

      • Is there anything behind the ActivBoard that may be pushing it out, causing the image to be curved?
    • #3474
      Anonymous
      Inactive

      the “no image” screen is not curved

      yes

      yes

      no

    • #3475
      Anonymous
      Inactive

      For assistance with determining if the Projector, Board or the Stand on which the Board and Projector are mounted is at cause for the image being curved in that manner, please contact our Technical Support Team with pictures of what is being seen on the board.

    • #3476
      Anonymous
      Inactive

      It’s not physically curved. The image is curved

    • #3477
      Anonymous
      Inactive

      Hello Chris,

      So that we can help you further please contact our Technical Support Team with pictures of what is being seen on the board.

      Thank you,

      Craig
      Promethean Tech support.

Viewing 4 reply threads
  • You must be logged in to reply to this topic.