Projectors
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    • #1435
      cuniver1cuniver1
      Participant

      my computer is connected via VGA when using the promethean the image displays upside down.  model #EST-P1 help!

    • #7413
      Anonymous
      Inactive

      Hi,
      Thanks for posting on the Support Community.

      You’ll be able to change this in the settings for the Projector, the below article shows you how to change this:

      https://support.prometheanworld.com/article/?kb=1053

      I hope this helps,

      Thanks 
      Adam
      Promethean Technical Support

    • #7414
      Anonymous
      Inactive

      Hello,

      please assist, I have the same problem where the image displays upside down. Model is PRM-20AVI(S)

    • #7415
      Anonymous
      Inactive

      Hi,

      Please click on the link below for instructions on a PRM20 projector:

      https://support.prometheanworld.com/article/?kb=1282

      Thank you

      Adam
      Promethean Technical Support

    • #7416
      Anonymous
      Inactive

      Thank you Adam. the image is now ok.

      However, please help me with the focus of this projector PRM20. I need the view to be on 180 degree. presently the focus/view is showing up instead of straight to the wall/board.

    • #7417
      Anonymous
      Inactive

      Hi,

      Thank you for your reply, glad to hear that the image is OK now.

      The focus can be adjusted on the focus ring on the lens of the projector. 
      Could you provide a photo of what the image currently looks like with no source and with a source connected?

      Thanks,
      Adam
      Promethean Technical Support

    • #7418
      Anonymous
      Inactive

      got it thank you Adam!

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