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    • #1049
      unkown mfunkown mf

      i have download it around 7 times in only 2 days, and every time i restart my laptop or shut it down and re-turn it on, it deletes the activinspire program.
      i think there is a virus in it.

    • #5879

      Hi there,

      There will be no virus that is included in the download for ActivInspire. However, if you would like to check this, you can do a scan on the file using your Anti-virus program.

      The most likely cause will be relating to either a network issue, or alternatively an issue with the hard drive of the computer.

      If you are on a network, please ensure that you do have the correct permissions to install and read/write to locations.

      I hope this information helps.

      Kind regards,
      Promethean Technical Support
      Case 00591759

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