activ inspire won’t open, the splash screen displays then the program doesn’t load, it just quits out. Tried re-installing as it had been working for a quite a while and it didn’t fix anything. Thank you.
To help with this issue you are experiencing, please ensure that flash and java are installed and up to date. ActivInspire also using “Flash for other browsers” which can be downloaded by going to http://get.adobe.com/flashplayer/otherversions.
If you are still experiencing issues, you can try to delete your ActivInspire profiles which the default location is: C:UsersusernameDocumentsActiv SoftwareActivInspireMy ResourcesMy Profiles
In this folder, delete the profiles such as “At the board”, this will be reloaded when the ActivInspire software launches up correctly.
If you are still experiencing issues, please contact us directly so assist further. I’ve created a case for yourself, should you contact us please quote case reference 00482899.