Software Solutions
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    • #663
      Jacques PirnayJacques Pirnay
      Participant

      Hello,

      I got a “Inspire+has+stopped+working” error msg from Windows 7, after 3 hours of detailed editing …
      I am completely pissed of !!!
      Specially since it happened 2 times in 3 days and on 2 different machines.- both fully up to date in term of version.
      How come that AcivInspire DOES NOT HAVE A WAY TO AUTOSAVE CHANGES or a way to Recover data from crashed application.

    • #4840
      Anonymous
      Inactive

      Hello Jacques,

      The auto
      save option has been raised to the developers as an enhancement.

      To avoid the
      software from crashing please try these steps.

      Uninstall
      and re-install the software.

      Make sure
      that you clear out the Windows TEMP folder.

      Make sure
      your Adobe Flash and Java are up to date.

      Ensure that
      your driver is the most current, 5.11.7 and the software is the most recent
      2.4.66069,

      then
      re-start the computer and re-test.

      Frances

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