What is ActivInspire?
  • This topic has 2 replies, 3 voices, and was last updated 7 years ago by Anonymous.
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    • #668
      Jackie LangeJackie Lange

      Hi There,
      I have a new MacBookAir (my first Mac) and am having trouble launching Activinspire. The message I get is to connect to an active hub. I’ve connected to my board but still received this message.

    • #4852

      Hello Jackie,

      Please answer a few questions for us.

      Did you download and install the software without any problems?

      Do you have an ActivHub installed on your computer? This
      could be either for an ActivSlate or any of the Learning response system
      devices? If so remove it and try to open the software again.

      Can you take a screen shot of the error so we can see
      exactly what you are seeing?

      Frances Promethean Technical Support

    • #4853

      Thank you for your reply Frances, a work colleague looked at my computer today and discovered that the program had not installed correctly. He has reinstalled it for me and I am now able to start creating new flip charts again.

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