Interactive Flat Panels
- This topic has 2 replies, 2 voices, and was last updated 6 months ago by
Phil Moore.
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July 13, 2020 at 12:27 am #29645
Phil Moore
ParticipantI need to control multiple ActivPanel Titanium units from a Crestron system over IP not RS232.
Is this possible and if so, what port do I use and what is the protocol?
Cheers
Phil
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July 13, 2020 at 8:35 am #29648
Craig Promethean
ModeratorHello Phil,
Thank you for your post.
It is not currently possible to control an ActivPanel with IP – only via RS232.
We have an Enhancement open with our development team. I have added your post to the request.
All announcements are released on the community, please keep an eye out for any updates.
Kind regards,
Craig
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July 13, 2020 at 11:25 pm #29651
Phil Moore
ParticipantOK – thanks for the response.
If you are going to implement IP control PLEASE:
- use the same protocol as RS232 to avoid doubling up
- use the TCP/IP transport not UDP so that the connected control system can be certain that messages have been received.
- do not use WOL to wake the thing up. This is a complete pain for integrators/programmers having to know the MAC address of the unit. The MAC address needs to be kept either hard coded in the program (bad) or in a configuration file that can be read at program startup (better). If the unit has to be replaced for whatever reason, then the integrator cannot simply swap the unit out – either the programming or the configuration file needs to be modified as well which costs time and money which can rarely be recouped.
Cheers
Phil.
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