Student Response Devices
Viewing 3 reply threads
  • Author
    Posts
    • #16645
      Meagan WhiteMeagan White
      Participant

      I cannot connect the iPhone Xr to ClassFlow session as a student. It just shows that “Please wait. Loading ClassFlow” image on an eternal loop. Is there something that is not compatible?

    • #16648

      Hi Meagan White

      Thanks for posting.

      Can you confirm if other devices work to connect to your same ClassFlow session?

      Many thanks,
      Adam

      Promethean Technical Support

    • #16655
      Meagan WhiteMeagan White
      Participant

      Hi Adam,

      Yes I could log into the class with both another tab on my computer, and my husbands Android device (S7). I also used my son’s XS and it worked. I think I have narrowed down the problem actually. It worked on Chrome and on Safari on my phone, it was the google apps itself that it did not work on.

      Thank you for your time,

      Meagan

    • #16656
      Wendy PrometheanWendy
      Moderator

      Thank you for getting back to us and confirming, Meagan, much appreciated!

      Glad it’s all working now.

Viewing 3 reply threads
  • You must be logged in to reply to this topic.