Interactive Whiteboards

This topic contains 1 reply, has 2 voices, and was last updated by Adam K Promethean Adam K Promethean 1 week, 2 days ago.

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  • #17346
    Bryan Davenport
    Bryan Davenport
    Participant

    Using the latest activinspire and activdriver our users keep getting irql_not_less_or_equal blue screen in windows 10

    Ran compatibility checker. Updated OS patches, installed latest activ driver and inspire

    These are Brand new dell laptops. It crashes in the middle of class when using the app or if it sits for a while and they go back

  • #17350

    Hi Bryan Davenport,

    Thanks for posting on the Support Community.

    The blue screen error that you have mentioned is something that we are aware of.

    I would recommend referring to the thread here for further information.

     

    Thanks

    Adam

    Promethean Support

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