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    • #18796
      Tim KellyTim Kelly

      I get all power to the projector but the lamp will not turn on. It does initially turn green and fan starts up but lamp will not turn on. I already tried a lot of trouble shooting…new power cord, unplugged, new PC, and others.

      I saw that others have had this same issue. Please advise.


    • #18803

      Hi Tim,

      What model of projector are you using?

      When you turn on the projector, do the LED’s flash through a sequence that repeats? If so, please let us know the sequence?

      Have you tried another known working lamp in this projector?

      Kind regards,

      Promethean Support

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