Interactive Whiteboards
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    • #1141
      Chris WeedonChris Weedon

      I am running OSX 10.11.1.
      The interactive whiteboard is not being detected at all. I have uninstalled and reinstalled the driver and still nothing. I have tried multiple interactive whiteboards and still not working. Any suggestions/workarounds?

    • #6081

      Hi Chris,

      Thank you for your post.

      Please could you ensure that the latest driver has been installed (Version 5.12.17).

      Please uninstall the current ActivDriver and then go to and search for article 10902 to download and install the latest version.

      Should you still have issues with interaction once the latest driver has been installed, please let us know.

      I hope this information helps.

      Kind regards,
      Promethean Technical Support

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