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    • #1174
      Tiffany KerrTiffany Kerr
      Participant

      When I click on the activinspire button to load it comes up saying it is launching but then just crashes and says ‘shutting down’ any ideas?

    • #6153
      Anonymous
      Inactive

      Hi Tiffany,

      Thank you for posting on the Support Community.

      Please ensure that you have Flash and Java installed as ActivInspire will use these applications in order to start.

      If you are still having issues please let me know.

      Adam
      Promethean Technical Support

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