Accessories
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    • #252
      Steven DaySteven Day
      Participant

      Last week, the slate just stopped working with the board. One day it was great, the next, nothing. Information shows the slate as a registered device, but it isn’t communicating with the board. Ideas???

    • #3859
      Anonymous
      Inactive

      Hi Steven.
      Reference: 00475583

      Have you tried to reset your ActivHub in your ActivManager and re-registering the ActivSlate device? Alternatively have you tried another known working ActivPen on the ActivSlate?

      Should you have any further issues, please do not hesitate to contact us by filling out the form by going to the below link:
      http://goo.gl/j3AT8S Please also quote your reference number so we can relate all information.
      Thanks.

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