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    • #950
      Wendy GibsonWendy Gibson
      Participant

      I have the latest version of ActiveInspire and have always imported PPT but now I receive “Powerpoint source file is incorrect.” I am running Office 2015.

    • #5579
      Anonymous
      Inactive

      Hi Wendy,

      Thank you for your post.

      Please try the workaround below:

      – Rename the file to a short name
      – Save the file as .ppt extension
      – Try to import again

      Please let us know if the issue still persists.

      Kind regards,

      Miguel
      Promethean Technical Support

    • #5580
      Anonymous
      Inactive

      I tried this and it did not work. I am having the same issue.

    • #5581
      Anonymous
      Inactive

      Hi Wright,

      Thank you for your reply email.

      Whilst ActivInspire doesn’t support imports from PowerPoint 2013 or above, the workarounds posted have been known to work.
      More information on this can be found on the below link:
      https://support.prometheanworld.com/article/?kb=1105

      Thanks,
      Adam
      Promethean Technical Support

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