Interactive Walls
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    • #2934
      Anonymous
      Inactive

      I love my Promethean Board! It for some reason quit workworking on me this afternoon.  Pleas help! I do not know what the problem is?

    • #12126
      Anonymous
      Inactive

      Hi jdolezal,

      Thanks for posting.

      So we can get a better understanding of the issue that is happening, can you confirm the model number of your Promethean hardware?

      If the ActivBoard has a flame in the top left corner, what colour is this?

      Please ensure that you have your USB cable connected for pen interactivity too.

      Thanks,
      Adam
      Promethean Technical Support

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