Need for a reset password link to be sent by email – Promethean Community

Need for a reset password link to be sent by email

This topic has 1 reply, 2 voices, and was last updated 5 years, 7 months ago by Anonymous.

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- April 13, 2015 at 4:34 pm #544
  
  Mr Chem
  Participant
  
  I need to reset my password because I cannot log on to your site presumably because you no longer accept short passwords. There is no link at the site to do that, only to obtain a reminder for a forgotten password. Please direct me to a link to reset my password without logging on.
- April 14, 2015 at 4:05 am #4546
  
  Anonymous
  Inactive
  
  Hi Mr Chem,
  
  By clicking on reminder for your forgotten password, this will then send an email to the account email address you signed up for.
  From here you will then be able to reset your password.
  
  Should you still have difficulties, please contact Promethean Technical Support by filling in the contact form on http://www.PrometheanKB.com and note the email address you used to sign up for.
  
  Thanks
  (Support case 00518394)
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