One way to customize the tool box is to select View – Customize. From there you can add/delete tools and arrange them in the order you specify. Be sure to save them using the icon at top or the next time you open Activinspire they’ll revert to the previous state. Also, be sure that you know which profile you’ve saved the changes to (At The Board, Authoring, Languages, etc.). Sometimes the profile may be inadvertently changed and cause distress.
You may be running the personal edition of ActivInspire and need to enter the license key.
To check what version you are running please open ActivInspire and go to help > about. A box will appear and will show you at the top in bold what version you are running, if you are running the personal edition you will need to enter your license key from within the same box.
If you have any questions please do not hesitate to contact us.