[Laura C]

We have released ActivDriver version 5.12.16 for Windows (including Windows 10) and Mac OS X (10.8-10.11). ActivDriver can be downloaded from Promethean Planet or from the Promethean Knowledge Base.

Please ensure you uninstall any previous version of ActivDriver from your computer before installing this update.

[Anonymous]

Sorry to be a little slow, but how do we uninstall previous drivers?

[Anonymous]

Hi dsbradsh,

Please follow the instructions in this Knowledge Base article. 

Kind regards,

Laura

[Anonymous]

I have never used the Terminal on my Mac; when it asks for a password, is it my administrator password?I see a key image for entering my password, but I cannot enter anything beyond that point. 

[Anonymous]

Morning all,  Just to confirm, after clicking the “Promethean Planet” link above, in the “Software and Drivers’ box on the right side of the page, we download “ActicDriver Mac OS X 10.8-10.11.”  Is this correct?  Thank you, Adam

[Anonymous]

I followed the instructions, and the pen is still not working. Going to try a reboot.

[Anonymous]

Laura,

Good morning.  In trying to uninstall the driver, I am havign the same problem Peter below has reported; the prompt in the terminal does not allow entry of a password.  Also, in my case, I disabled my administrator password on my MacBook but can’t even just his “enter” to continue as I can whenever the computer asks for the password.

Thank you,
Adam

[Anonymous]

Laura,

Good morning.  In trying to uninstall the driver, I am
having the same problem Peter has reported; the prompt in the
terminal does not allow entry of a password.  Also, in my case, I
disabled my administrator password on my MacBook but can’t even just his
“enter” to continue as I can whenever the computer asks for the
password.

Thank you,
Adam

[Anonymous]

After following the above and doing a reboot, it worked!!! Yay!

[Anonymous]

Peter,

Just found out why we see nothing in terminal when we type in our passwords… nothing shows in terminal on this screen as you type.  Type your password in and hit “enter.”  Nothing will appear on your screen and it will look like you didn’t type anything, but it will work.

Adam

[Anonymous]

Peter,

Just found out why we see nothing in terminal when we type
in our passwords… nothing shows in terminal on this screen as you
type.  Type your password in and hit “enter.”  Nothing will appear on
your screen and it will look like you didn’t type anything, but it will
work.

Adam

[Anonymous]

can any of you help me on downloading activdriver on my windows 10 computer

[Anonymous]

jacobmorley12345 said:

can any of you help me on downloading activdriver on my windows 10 computer from jacob morley 

[Anonymous]

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