Interactive Flat Panels
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    • #859
      Valerie BecknerValerie Beckner
      Participant

      My Promethean board will not display anything from the computer. It says “no input” in the bottom right corner and has a 5 minute countdown clock. I do have a VCR connected to my board which is working well. Help!!!

    • #5387
      Anonymous
      Inactive

      Hi Valerie,

      Thanks for contacting us. The cable that goes from your computer (either VGA or HDMI), does this go into a wallbox or some other type of connectivity panel? Sometimes these have buttons on them to switch between different inputs so it may be switched to the wrong one?

      If that isnt it then we would suggest trying a different computer and a different cable to see if you can get connection then you can work back from there to isolate the problem.

      If you still dont have any luck with that then please can you tell us the model of projector and exactly how it is connected to your computer.

      Kind Regards,
      Paul

      Promethean Technical Support

      (Support case: 574224)

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