Software Solutions
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    • #1693
      sdevilliersdevillier
      Participant

      since i got this new laptop. worked on my old laptop fine. i updated activinspire and java

    • #8642
      Anonymous
      Inactive

      Hi sdevillier,

      Thank you for your post.

      Please could you confirm what version of ActivInspire has been installed on the computer? This can be found by opening ActivInspire and clicking on Help>About.

      Please could you also provide a screenshot of this error message?

      Kind regards,
      Adam
      Promethean Technical Support

    • #8643
      Anonymous
      Inactive

      Inline image 1

    • #8644
      Anonymous
      Inactive

      Inline image 2

    • #8645
      Anonymous
      Inactive

      Hi sdevillier,

      It doesn’t appear that the pictures are loading up.
      Could you try this again?

      Have you got all of your computer updates applied?

      Thanks,
      Adam
      Promethean Technical Support.

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