Interactive Flat Panels
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    • #35211
      Chantz HansonChantz Hanson
      Participant

      Hi, Im a reseller from Promethean.  I have a customer that has tried everything and cannot get their OPS to work anymore on their Series 6 panel.  If in fact its shot, they will replace with a Chromebox.  My question is, what capabilities do they lose?  Do they have access to anymore of the built in Android apps likes spinner, annotate etc..?  Thanks in advance.

      They have called into the helpdesk numerous times.  IT ticket# 01123010

    • #35298
      Paul PrometheanPaul Promethean
      Moderator

      Hi Chantz,

      Thanks for posting.  From having a look at the case you have mentioned it would appear that the ActivConnect OPS-G is faulty as there is no display however it is showing as being out of warranty now.

      Whilst a Chromebox would not have any of the Promethean apps you mentioned on there, there are a variety of third party apps that can do similar things, we would not be able to suggest any specific ones as they are not our software but the customer should be able to find an equivalent.

      If we can be of any further assistance please do not hesitate to get back in touch.

      Kind regards,
      Paul

      Promethean Technical Support

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