Software Solutions
  • This topic has 1 reply, 2 voices, and was last updated 4 years ago by Anonymous.
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    • #1578
      blumjblumj
      Participant

      I have an ABVPro378, Firmware version = V8.04 Build 4, Driver=5.14.21

      Since upgrading to Windows 10×64, the ActivPen intermittently stops working, Windows still sees the board

      Any ideas what I can do?

    • #8200
      Anonymous
      Inactive

      Hello blumj,

      Can you please confirm what happens when the pen stops working? Does the connection drop or the ActuvBoard loose power? 

      Have you tested known working pens? 

      We could look at upgrading the firmware. I will send you an email with the file needed and instructions. 

      Thank you,

      Craig

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