Interactive Whiteboards
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    • #633
      michael pricemichael price
      Participant

      The Activ Priamry board in my room works fine – except that the pen never connects on startup. It will connect if I go to the Controkl Panel and connect it but it won’t do this automatically.

      It does however automatically connect to the activote device.

      This is all fine for me but the room is often used by others who are technophobic so I would like it to ‘just work’ for them

      Thanks

      Mike

    • #4747
      Anonymous
      Inactive

      Hi Michael, this may be due to the version of ActivDriver that you have installed. If you remove your current driver then install version 5.7.25 using the links below (one is 32bit one is 64bit) then I believe this will resolve your issue.

      https://promethean.box.com/activ-driver5-7-for32Bits
      https://promethean.box.com/activ-driver5-7-for64Bits

      Please let us know how you get on.

      (Support case 536705)

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