I can not get my pen to calibrate. The red flame will not come on when I hover my pen. Makes writing a little wonkey! Any help?
Thank for your post. (ref #00491281)
What colour is the flame when your are not touching its surface with the pen?Do you have the same issue with another pen of the same model?Does the same issue happen with another program such as Microsoft Paint?
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Thank youMiguelPromethean Technical Support