Projectors

This topic contains 5 replies, has 6 voices, and was last updated by Adam K Promethean Adam K Promethean 4 months, 3 weeks ago.

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  • August 30, 2018 at 12:22 am #3343

    Anonymous

    I have a PRM-45 projector in a classroom that will not power on properly, you can hear the fans start up but the bulb does not light up. The only LED light lit up is power and it blinks 5 times with a brief pause and then repeats.

    Would anyone know the cause? I thought it might be the bulb but the Lamp LED is not on at all.

  • August 30, 2018 at 5:36 am #13946

    Anonymous

    Hi Jay,

    Thank you for posting.

    From the LED sequence you have mentioned, the lamp has failed.
    We would recommend testing another known working lamp in the projector and seeing if you continue to have the same issue.
    If your projector is within warranty, please contact Promethean Support directly and provide the serial number and also the lamp hours (pressing Status on the remote when a working lamp is in the projector) and they will advise further.

    Kind regards,
    Adam
    Promethean Technical Support

  • February 6, 2019 at 10:11 am #15418
    James Maher
    James Maher
    Participant

    My projector’s green light flashes once then pauses then flashes twice… PRM 45

    • February 6, 2019 at 8:44 pm #15428
      Maggie Promethean
      Maggie Promethean
      Blocked

      Hi James,

      Thank you for your post.

      The sequence you mentioned is not a recognizable one. As such, we would recommend that you power the unit down and remove it from power for at least 30 minutes.

      We would recommend testing another known working lamp in the projector and seeing if you continue to have the same issue.

      If your projector is within warranty, please contact Promethean Support directly and provide the serial number and they will advise further.

      Kind Regards,
      Maggie

      Promethean Technical Support

       

       

       

       

  • March 27, 2019 at 7:23 pm #15686
    Henry Veal
    Henry Veal
    Participant

    I have a PRM 45A projector that will not power up. When turned on, the fan runs and the power light initially flashes 20 times and then drops to 5 times. The lamp never comes on. The temp and Lamp indicators never come on. I also noticed that the LAN activity light flashes but it’s not connected the network. The bulb hasn’t been replaced. Any ideas what it could be?

  • March 28, 2019 at 6:21 am #15690
    Adam K Promethean
    Adam K Promethean
    Moderator

    Hi Henry Veal,

    Thanks for posting.

    If the Power LED flashes 5x in sequence after the initial 20x, then this would indicate that the lamp has failed.

    I would recommend testing another known working lamp inside the projector and see if you continue to have any issues.

    Thanks,
    Adam
    Promethean Support

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