This topic contains 1 reply, has 2 voices, and was last updated by  Anonymous 1 year, 1 month ago.

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  • #3351



    I have a problem with my PRM-32 Promethean projector not turning on even though we plug in the power cord into the power outlet and still there’s no emitting light that indicates that there’s a power.

    We also check the power outlet if have an electricity and yes it has. We also remove the power cord of the projector and put in again but still is not working. 

    May I know if there’s other way of fixing this problem. 


     S/N: WPRM-32***removed by Promethean

  • #13969


    Hi Marv22,

    Thank you for posting on the community.

    From what you have mentioned it seems like there is an issue with the projector itself.

    The projector would need a repair in order to have this issue fixed.

    If you would like options for repair, please do not hesitate to get in touch with Promethean Technical Support directly.

    Kind regards,
    Promethean Technical Support

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