Projectors

This topic contains 1 reply, has 2 voices, and was last updated by  Anonymous 1 year, 8 months ago.

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  • #2936

    Anonymous

    Hi,

    This unit was replace in June and is now not starting.
    Green light comes on and steady flashes.

    Other times it flashing a code, sometimes 4 flashes sometimes 6.

    But the bulb never strikes. Have tried powering down for an extended period but this made no difference.

    There have been no other lights; heat, lamp etc…

    Any ideas?

    Thanks

  • #12128

    Anonymous

    Hi HoltPrimary,

    Many thanks for posting on the Support Community.

    The flashes that you have mentioned can be related to different faults, when you have powered this projector down, is this leaving it off, or disconnecting the mains power to the projector?
    If you haven’t disconnected the mains power, please leave disconnected for 30 minutes and test again.
    You could try to test another known working lamp inside the projector to see if the fault follows the lamp.

    If you still experience any further issues, please do not hesitate to raise a support ticket and provide your serial number for further assistance.

    Kind regards,
    Adam
    Promethean Technical Support

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