- This topic has 10 replies, 7 voices, and was last updated 3 years, 1 month ago by
Anonymous.
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AuthorPosts
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January 12, 2017 at 1:14 am #1763
manolis
Participanthi
I have removed the est-p1 from the active board. When connected to the mains the power light of the projector is kind of yellow/green. When projector is turned on the power light starts blinking (yellow/green about 30 times) then goes solid blue and the projector works for around 2 minutes. After that suddenly there is no more image, the fans start spinning much faster/heavier and the projector goes in a cycle: the power light blinks 6 times blue and the lamp light blinks once red.
let me know what to do ..
Thanks
Manolis -
January 12, 2017 at 6:42 am #8914
Anonymous
InactiveHi manolis,
Thank you for your post on the Support Community.
With this error that you have mentioned this could indicate a fault to the projector or the lamp.
I would recommend firstly testing another known working lamp from another EST-P1 and seeing if this gets the projector up and running.
Instructions on how to replace the projector can be found on the link below:
https://support.prometheanworld.com/files/public/pdfs/EST-P1+Lamp+Replacement+English.pdfIf this still doesn’t help, remove the mains lead for 30 minutes and try again.
I hope this information helps.
Kind regards,
Adam
Promethean Technical Support -
January 13, 2017 at 6:25 pm #8915
Anonymous
InactiveHello AdamThanks for the quick replyThe thing is that we have no other est p1 so i could not check the lamp …Also is it possible that due to the poor lamp the power light is not green but more yellowish green when plugged in ?I will order another lamp just wanted to make sure there is no other issues with the projector before that …Thanks a lotManolis Pyrovolakis -
January 16, 2017 at 6:16 am #8916
Anonymous
InactiveHi manolis,
Thanks for your reply.
With regard to the Power LED, this is normal for it to be a green/yellow LED and should not affect the projector at all.
If you still have issues with this projector after another lamp is tested, please do not hesitate to get in touch with Promethean Technical Support.
Kind regards,
Adam
Promethean Technical Support -
August 20, 2017 at 10:19 pm #8917
Anonymous
InactiveAdam i have to same promethean boards one has a burned out lamp and board number 2 has a color wheel problem where the screen starts flashing different colors like i small disco on the screen
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August 20, 2017 at 10:21 pm #8918
Anonymous
InactiveAnd the promethean boards i think are EST-P1
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August 21, 2017 at 6:57 am #8919
Anonymous
InactiveHi cameronm,
Thanks for posting on the Support Community.
I would recommend providing the serial numbers of each of your projectors and contacting Promethean Technical Support directly by filling in the form on the below link or contacting us over the phone:
https://support.prometheanworld.com/contact/Does another lamp work in the EST-P1 projector that has the burned out lamp?
Depending on the age of this, lamps are covered for 3 years or 3000 hours whichever comes first. You can press Status on the remote to obtain the lamp hours.Kind regards,
Adam
Promethean Technical Support -
January 8, 2018 at 4:06 pm #8920
Anonymous
InactiveI have a est p1 and has been displaying stuck pixels and spots of solid colour I was suspecting it might be the colour wheel projector functions normaly otherwise
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January 8, 2018 at 4:24 pm #8921
Anonymous
InactiveHello dayton,
Please test a know working lamp on the projector, it could be that the lamp is defective and it needs to be replaced. You can also perform a factory rest to the projector using the instructions form the link below:
https://support.prometheanworld.com/article/?kb=1054
Please let us know if the issue still continues with the projector.
Thank you,
Nelly
Promethean Technical Support.
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January 8, 2018 at 5:13 pm #8922
Anonymous
InactiveHello thanks for the fast reply I have a new lamp tested in it same issues still occur and I have proformed a factory reset it has no effect
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January 8, 2018 at 7:14 pm #8923
Anonymous
InactiveIn this case, @dayton, we would recommend searching the serial number of the projector on this page to see if it is still within its warranty period.
If that is within warranty, please contact us with that serial number and a summary of the issue with the projector in question.
If not, please reach out to our Service Provider, MendTronix, to inquire about an out-of-warranty repair for that unit or to our Sales Team to inquire about pricing and availability of Projectors to purchase as a replacement.
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