What is ActivInspire?
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    • #874
      Isaac HowsonIsaac Howson
      Participant

      My promethean projector displays the image from my laptop larger than the size of my promethean white board. It is true regardless of the input. I cannot correctly calibrate or ever access my taskbar to change between programs. I have tried all buttons and options from the remote and nothing solves the issue. How can I fix this?

    • #5422
      Anonymous
      Inactive

      Hi Isaac,

      Thanks for contacting us. The issue may be down to the resolution being used on your laptop. You could try setting your computer to use the extended desktop function (hold the windows key and press P), you can then set that to be a more compatible resolution? If you let us know what ActivBoard model you are using we can suggest compatible resolutions.

      We look forward to hearing back from you.

      Kind Regards,
      Paul

      Promethean Technical Support

      (Support Case: 574627)

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