Interactive Whiteboards
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    • #353
      James BurgessJames Burgess
      Participant

      my board when I plug it in does not work with my pc because it then goes and very quickly flashes red and white flames and makes a clicking sound all the time

    • #4138
      Anonymous
      Inactive

      Hi James.
      I would recommend testing another USB cable, if this doesn’t get a stable connection please test directly into the back of the ActivBoard bypassing any wall boxes or connection panels that may be in use. 
      Please also ensure you have the latest ActivDriver installed, this can be downloaded from article 10902 on http://www.PrometheanKB.com
      If you still require any assistance with this issue please contact us directly.
      Case 00485885 has been created to assist.

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