The flames is white/blue as if all ready to go, and the button on side of board is green. When I whod the pen in front of the flames it blinks only but nothing happens. It use to calibrate at that point but now nothing
Thanks for posting. Firstly we would suggest that you update to the very latest version of ActivDriver for your system. To download the latest version please go to support.prometheanworld.com and scroll down to the “Software Downloads” section.
We would also suggest that you remove both the power and the USB cable from the ActivBoard to give it a full reset.
Hi, I am having the same problem and i have tried all your suggestions. I have tried it on another active board and it doesnt work. I have tried another teachers pen on my board and it works. i think i need a new pen. it just does not work. Please help.