Projectors
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    • #34977
      Kes SmithKes Smith
      Participant

      Hi everyone,
      I’ve just bought a promethean prm-35 short throw projector ready for Halloween projections… I hooked up a media player to it to play from my USB, but I can’t get any sound at all. I know the projector has no speakers, but the media player plays sound for my other projectors. I just wondered if anyone has any experience or advice with this specific projector before I send it back in frustration lol. Thank you in advance 😁

    • #34978
      Paul PrometheanPaul Promethean
      Moderator

      Hi Kes,

      Thanks for posting!  How are you connecting the media player to the Projector?  If you are using HDMI this may be part of the issue as most devices expect HDMI to carry the sound also whereas the PRM-35 does not have HDMI audio passthrough.  Do you have the Option to output to the projector via VGA as then the media player I would expect to find the audio output elsewhere.

      What is the model of media player you are using as this may help us understand where its going wrong?

      We look forward to your reply.

      Kind regards,
      Paul

      Promethean Technical Support

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