Interactive Whiteboards
Viewing 2 reply threads
  • Author
    Posts
    • #779
      Greg GGreg G
      Participant

      I have a board that all the sudden has the purple flame showing up. I’ve unplugged board, and plugged board back in, and the purple flame remains. Any suggestions?

    • #5193
      Anonymous
      Inactive

      Hi Greg,

      Thank you for your post.

      Can you please confirm the model of the ActivBoard?
      Also, does the ActivBoard have any connection with the computer?
      Does the pen work fine?

      Thank you

      Miguel
      Promethean Technical Support

    • #5194
      Anonymous
      Inactive

      It’s a 300 Pro Series Board, that has working pens, and a USB connection. 

Viewing 2 reply threads
  • You must be logged in to reply to this topic.