I have a board that all the sudden has the purple flame showing up. I’ve unplugged board, and plugged board back in, and the purple flame remains. Any suggestions?
Thank you for your post.
Can you please confirm the model of the ActivBoard?
Also, does the ActivBoard have any connection with the computer?
Does the pen work fine?
Promethean Technical Support
It’s a 300 Pro Series Board, that has working pens, and a USB connection.