My company had purchased 2 sets of activeboard 587 pro.
One set is not work finger touch pen is OK.
The other set is not work finger and pen touch as same time, it is only work finger or pen touch.
Thank you for your post.
To help us assist you can you please confirm the driver and firmware version, to find this information please click on your ActivManager > control panel.
Also can you please confirm if you have interaction issue with both ActivBoards?
We look forward to hearing from you.