Interactive Whiteboards
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    • #898
      Cindy VonMoosCindy VonMoos

      We bought two ActiveBoard Touch. We had them in two classrooms and decided to move them. They won’t let me register them because they’ve already been registered but I need to download the rest of the software.

    • #5460

      Hi Cindy,

      Thank you for posting on the Support Community.

      With regard to the registration are you referring to the ActivInspire software serial number generator? Or the Registering of the ActivBoards for warranty?

      You can download the ActivInspire software by going to You will need to have a Promethean Planet account to download the software.

      Should you get any errors when using the serial number for the ActivBoard to generate an ActivInspire serial number please contact Promethean Technical Support directly and provide the serial number of the 2 ActivBoards.

      I hope this information helps.

      Promethean Technical Support
      Case 00578643

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