Announcements
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    • #29841
      Laura CLaura C
      Keymaster

      Panel Management

      Enhancements

      • We’ve improved the user interface design to be more consistent across myPromethean applications.

      Bug Fixes

      • Firmware updates for ActivPanel Elements series B75 model panels are now available in Panel Management.
      • Panels that had received a firmware update are now displaying the correct updated status.
      • Organization Administrators and Site Administrators can now enable the Google Play integration for a site that has panels offline, and the integration will take effect when the panels come online.

      myPromethean portal

      New Features

      • Your experience in the myPromethean portal is now customized based on the job title in your profile.
        • To add or change your job title, sign in to portal.mypromethean.com and navigate to Edit Profile. In the drop-down menu for Job in your organization, select either Teacher or IT Administrator.
      • IT Administrators who need access to Panel Management and User Management in the myPromethean portal can now request setup online instead of emailing Promethean Support.
        • To request admin setup and create an organization in the myPromethean portal, make sure that your job title in your account profile is set to IT Administrator. Use the REQUEST ADMIN SETUP button on the myPromethean portal homepage to access the request form.
        • The IT Administrator who submits the request form will be assigned the role of Organization Administrator when admin setup is complete and the new organization has been created.
        • We’ve included a field in the admin setup request form for IT Administrators to designate whether their email domain is shared with another organization. This information helps us prevent incorrect users from being automatically added to the new organization.
        • IT Administrators will receive emails that indicate when their admin setup request is received, approved, or denied.
        • Each IT Administrator may have one active setup request at a time.

      Enhancements

      • We’ve improved the clarity and consistency of error messages during the process of signing up for a myPromethean account or changing an account password.
      • We’ve improved the user interface design to be more consistent across myPromethean applications.

      Resource Library

      Bug Fixes

      • Search terms in the Resource Library are no longer limited to a certain number of characters.
      • We’ve improved the user interface design to be more consistent across myPromethean applications.

       

       

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