What is ActivInspire?
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    • #867
      misstmisst
      Participant

      My pen has become sluggish. It doesn’t keep up with me while I’m writing. When it does catch up, it draws random lines on the board.

    • #5405
      Anonymous
      Inactive

      Hello and thanks for contacting Promethean technical support.

      Firstly we would suggest that you make sure you have the most up to date versions of both ActivInspire and ActivManager, you can find instructions on installing these by going to http://www.PrometheanKB.com and search for articles 10902 and 10416.

      Please let us know if this resolves your issue, if you are still having trouble please can you let us know the model number of the ACtivBoard you are using.

      Kind Regards,
      Paul

      Promethean Technical Support

      (Support Case: 574264)

    • #5406
      Anonymous
      Inactive

      Help. I have updated my driver, but the pens are still sluggish. What do i try now?

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