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Smart gallery import…not!

Software Solutions
  • This topic has 1 reply, 2 voices, and was last updated 7 years, 3 months ago by Anonymous.
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    • February 9, 2015 at 5:50 pm #387
      Lisa Dunker OlsonLisa Dunker Olson
      Participant

      Whenever I try to import a smart.gallery file activinpire stops working…help? The specific file is fraction multipliers. Thanks!

    • February 9, 2015 at 9:25 pm #4203
      Anonymous
      Inactive

      Into which version of
      the ActivInspire software is the SMART file in question being imported?  If needed, the up-to-date version 2.3
      software can be downloaded from this
      page
      on Promethean Planet.

       

      Is the SMART file in
      question able to import into any other user’s copy of the software, either on
      another computer or on the same computer? 
      Are other SMART files able to be imported without any issue?

       

      Does the SMART File in
      question contain any flash objects or other media files?

       

      (Support Case
      00489503)

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