Interactive Table
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    • #1726
      rbaldizonrbaldizon
      Participant

      Once the ActivTable has started, I click on the ActivTable application and the splash logo appears but it goes away and the program does not start. I’ve tried restarting the ActivTable, installing Windows updates, tapping the desktop icon or the icon on the programs menu, but nothing makes the software start up. Is there a place to download just the ActivTable software to reinstall on the machine?

    • #8748
      Anonymous
      Inactive

      Hi rbaldizon,

      Thank you for posting on the Support Community.

      With regard to the ActivTable issues you are experiencing, it’s not possible to reinstall just the ActivTable software as this is built in to the operating system of the ActivTable.

      As this is not available to download and the issues are when you try to run it, I would recommend factory resetting the ActivTable. 
      Instructions can be found on the below:
      https://support.prometheanworld.com/article/?kb=1103

      I hope this helps.

      Kind regards,
      Adam
      Promethean Technical Support

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