we are facing a technical issue with the Promethean screen share.
We can describe the issue as follows; when you connect the laptop or phone the sound coming from the panel is not clear at all and lagging all the time.
i haven’t got any reply to share the video describing the issue and to send the serial numbers.
Looking to hearing from you ASAP.
Thank you for your post to our Forum. We apologize for the delay in our response.
Could you please provide us with the following information:
We look forward to your reply.
Promethean Technical Support