Interactive Whiteboards
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    • #847
      Patty BrousekPatty Brousek

      My promethean board will play sound when watching a DVD or using a CD but when trying to watch a video from an internet site, the sound does not come through the speakers. It can only be heard from the computer. The light is green on the projector, we have unplugged and restarted. What else should we try?

    • #5364


      Thank you for your post.

      Please ensure that you select “Promethean USB Audio” on you computer audio settings.

      Also does the sound work fine if you connect an external audio player such as a MP3 player?

      Thank you
      Promethean Technical Support

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