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    • #706
      Paige DobbertinPaige Dobbertin
      Participant

      I have seen this question asked other places and no resolution has been given.

      I need a fix that will be fast and permanent. I need to be able to work from home and bring in flawless flipcharts without having to spent extra time,

    • #4949
      Anonymous
      Inactive

      Hi Paige,

      Thanks for posting. We are not 100% of the issue you are referring to, is this issue apparent when moving between Windows 7 and 8 or are they the same operating system? Often text size issues are caused by the text display settings within Windows itself, if they are set to anything more than 100% then this can be the cause.

      If this is not the case would you be able to supply a screenshot of the issue?

      We look forward to hearing back from you.

      Kind Regards.

      (Support Case: 560224)

    • #4950
      Anonymous
      Inactive

      Are you speaking of the text being actually too big for the text field?

      I have experienced this opening “old” flipcharts on computers that are using Windows 8. It was solved for our campus by right clicking on the ActivInspire icon; selecting the “Compatibility” tab; in the “Settings” area check the box beside “Disable display scaling on high DPI settings.”

      You would need to make this change on each pc that you use.

      Hope it helps!

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